2015年5月21日星期四

How to Immediately Remove gartertechsupport.com - Remove Redirect Virus from Your PC?

“What’s the effective way to get rid of gartertechsupport.com redirect virus from my computer? The annoying redirect has messed up my Internet Explorer browser. Is this because my browse has been hijacked? And it irritates me by keeping opening up a new tab for advertising without my consent. Do you know how to solve this problem disturbed by the activities of this redirect virus?
Friendly Reminder:Please try a professional redirect virus removal tool to remove this redirect virus once you can't remove it through the manual removal guide below.


Description of gartertechsupport.com Redirect Virus

gartertechsupport.com redirect, regarded as one of browser redirecting hijacker, is capable of inserting itself into browsers while computer users are trying to download or install some malicious programs from the Internet. It is placed into the the some freeware, fake security program or website scripts. When the freeware is installed, this browser hijacker also gets into the computer. It appears as a legit search engine but, in fact, is a phony. It looks normal at the first glance. But it disturbs users when they are using the computer. There are a lot of popup advertisements on the web pages. In addition, the redirect virus also slows down your computer speed. It may consume many system resources and let other programs hardly run. It seems that your computer has fallen into disorder.
Since it gets onto the computer, gartertechsupport.com redirect starts to annoy the system through generating a list of system problems. One of the obvious signs of the infection is that your default homepage is automatically changed to gartertechsupport.com. All these are done without users’ consent. You should also be wary of the suspicious links displayed by gartertechsupport.com redirect for they usually contain malicious programs, fake antivirus, or some other potential threats. You need to pay more attention when you are viewing some web pages after your browser is hijacked.


Effects of the Redirect Virus Infection

1.Default homepage, search tool and desktop picture are altered silently;
2.Computer’s activities frequently stop and the associated data are corrupt due to the exploitation of My Total Search.
3.It makes your software and programs unable to run normally;
4.Strange websites are listed in the bookmarks without your approval;
5.Some Windows services like Folder options, task manager and registry editor are disabled.
6.It accuses users of viewing porn webpage, downloading copyrighted content or distributing malware.
7.The URL/link redirects will occur when you run the browser.
8.Unwanted Plug-in/extension or add-ons get onto your browsers for no reason.
9. Useless shortcuts appear on the desktop.
The redirect virus often spreads via attachments in the strange emails and enters computers when users open the attachments. Computer users need to be careful when installing or downloading any suspicious software program online. Be wary of the links that you click on. The redirect virus changes search bar all the time. Obviously, the ads, which have attracting advertising slogans, are displayed there to attract you to click on them – if you do click on them, you will be redirected to some unsafe websites. And if seriously, the Windows registry’s configuration will be changed and some wrong or bad registry entries are added into registry. Many computer users have no idea to remove the annoying redirect virus from their computers because it will be back after the removal. If you are one among those users, why not follow the guide below to completely get rid of the redirect virus and get your browser back to a normal state?
Note: Manual Removal of gartertechsupport.com redirect requires special technical skills and only experienced users are good at it. If you have no enough confidence in dealing with redirect virus, try to use automatic way to get rid of it.


Guides to Manually Remove gartertechsupport.com Redirect Virus Step by Step

1) Enable hidden files by opening folder options (start –>run –> control folders),under view tab

enable show hidden files, folders and drives
uncheck hide extensions for known file types
uncheck hide protected operating system files
2) Open msconfig (start –>run –> msconfig)

Click “Start” –>  run –> msconfig)
Go to “boot” tab if you are using Vista or Win 7. In case of XP, select “boot.ini” tab
check bootlog
3) Restart computer

Restart computer for making sure that changes you made are implemented. (On restarting computer a file ntbttxt.log is created which is discussed later in troubleshooting steps)

4) Do a complete IE optimization

Read this article on how to do an Internet Explorer optimization. Internet explorer optimization is done to ensure that redirection is not as a result of problem with IE or corrupted internet settings. Even if you use a different browser other than Internet explorer, IE optimization is compulsory as IE settings acts as the basic settings for any web browser using windows operating system.

5) Open device manager (start –>run –> devmgmt.msc)

Click “Start” –>  run –> devmgmt.msc
Click “view” tab on top. Select “show hidden devices
Look for “non-plug and play drivers”. Expand it to see entire list under option.
Check if you have any entry TDSSserv.sys. Note down name carefully. Right click on entry and uninstall it. Don’t restart computer yet, cancel it. Continue troubleshooting without restarting.
6) Open registry (start –>run–>regedit). Take a backup of registry before making changes

Click on edit –> find. Enter first few letters of infection name. In this case, use TDSS and search for any entries starting with those letters. Every time there is an entry starting with TDSS, it shows the entry on the left and value on right side.
If there is just an entry, but no file location mentioned, then delete it directly. Continue searching for next entry with TDSS
The next search took me to an entry which got details of file location on right which says C:\Windows\System32\TDSSmain.dll.You need to utilize this information. Open folder C:\Windows\System32, find and delete TDSSmain.dll mentioned here.
Assume that you were not able to find file TDSSmain.dll inside C:\Windows\System32.This shows entry is super hidden. You need to remove file using command prompt. Just use command to remove it. delete C:\Windows\System32\TDSSmain.dll
Repeat same until all entries in registry starting with TDSS is removed. Make sure if those entries are pointing towards any file inside folder remove it either directly or by using command prompt.
Assume that you were not able to find TDSSserv.sys inside hidden devices under device manager, then go to Step 7.

7) Check ntbtlog.txt for corrupted file

By doing Step 2, a log file called ntbtlog.txt is generated inside C:\Windows. It’s a small text file containing lot of entries which might run to more than 100 pages if you take a printout. You need to scroll down slowly and check if you have any entry TDSSserv.sys which shows that there is an infection. Follow steps mentioned in Step6.


Conclusion

Similar to the previous Websearch.relevantsearch.info redirect virus, gartertechsupport.com is also classified as a browser hijacker which comes to users’ computer without their attention. gartertechsupport.com looks like a legitimate search engine but in fact it provides not very much helpful information related to your search quires. This redirect virus will disturb your work no matter what browsers you are using. This threat also stops you from browsing the web pages. It can hijack all browsers and it can run in most versions of Windows operating system machines. Don’t treat it as a normal website either set it as your homepage, or else your computer may be messed up by it. Instead, delete it from your PC once you find it.

Note: Don’t have much experience in dealing with files and registry entries? Immediately contact with online support team or download and use a professional malware removal tool to help effectively solve the problem. 

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